ORDER
Our shipping address is in China, and the shipping cost is determined based on the distance and relevant laws of the destination country. Our default shipping logistics is: SF International (https://www.sf-international.com/).
The prices of our products are listed in US dollars.
Please stay tuned to our website as we regularly run discount promotions. If you refer friends to make a purchase, we will provide you with some gifts (such as doll accessories, discount vouchers, etc.).
We also sell on other platforms such as Amazon and TikTok. The prices on our official website are more favorable as they exclude service fees charged by other platforms. However, please be aware that shipments from our official website are limited to China. If you purchase from other platforms like Amazon, you can benefit from local shipping, reducing the delivery time. The choice of purchase method depends on your specific needs.
SHIPPING & RETURN
Shipping Time: Your order will be shipped within 3 business days after placing the order. Once shipped, we will notify you with the tracking number.
The products will be packaged in a box. We offer two types of packaging. Packaging 1: Light, compact, and suitable for personal use with low shipping costs. Packaging 2: Sturdy, thick, and voluminous, suitable as a gift box but with higher shipping costs.
Delivery Address: Mainland China. Taking the United States as an example, it will take approximately 10-14 days from the time of courier pickup to reach the destination. If you are unable to receive it within this timeframe, please contact me, and I will check the status for you.
If your shipment has not been delivered, please contact us promptly. If the courier is responsible for the loss, we will promptly resend the items or provide a refund for you.
PAYMENT
We currently support PayPal payment, and we will also support other payment methods in the future.
Our payment fees include the product cost and shipping fees. Currently, we do not charge customer service fees or taxes.